Terms and Conditions of Use

This document explains our position and specific conditions regarding the usage of our Internet or “web” site (collectively “site” or “sites”). By using this site, you shall agree and be bound  by our Conditions of Use, Legal Notices and Privacy Policies (collectively “Notices” or “Policies”), in addition to other terms and conditions that may appear throughout our site. is solely owned by Alkos USA Pet Supplies and all references to ( in this document mean Alkos USA Pet Supplies, its affiliates, subsidiaries, divisions and operational designs and the site owner, Alkos USA Pet Supplies. Our State of registration is [South Carolina]. The term ‘you’ refers to the user or viewer of our website.


Disclaimer of Warranties:

You hereby expressly agree that any use of the web site at your sole risk., a division of Alkos USA Pet Supplies is provided on an “as is” and “as available” basis.  The owner and employees, as well as any and all third party agents and distributors cannot and do not warrant that your use of this site will be uninterrupted, secure, or error-free.  The owner, employees and third parties associated with not have any responsibility for your action or inaction in connection with this site or for any damage to your computer or data or any other damages you may incur in connection with your use of this site. does not warrant the accuracy, integrity or completeness of the content provided on this site or given orally as to the products or services offered for sale on this site.


Limitation of Liability:

In no event will either party be liable to the other for any consequential, indirect, special, incidental or punitive damages, regardless of the form of action, whether in an agreement, tort, strict product liability or otherwise, even if advised of the possibility of such damages and even if the damages were foreseeable.   Your use of the acknowledges that this Limitation of Liability clause shall apply to all content, merchandise and services available through this site, except where the exclusion or limitation of incidental or consequential damages is prohibited by law.  The limitations in this section do not apply to: (a) claims arising out of a breach of warranty; (b) any infringements of third-party intellectual property; (c) negligence or (d) any claims for attorney's fees and other litigation costs of either party.


Intended Users:

The safety and protection of children is very important to us.  We therefore limit this site to users over the age of 15.  We cannot however, prohibit minors from visiting our site and rely on the parents and guardians of said children to insure that they are of age to use this site. not knowingly solicits or collects personal information from minors.


Limitations Regarding Information and Advice:

Petsupplies123 offers articles, information on pet supplies and advice to pet owners through this site for educational purposes only.  Any information offered through this site or by the owner or employees is not offered with the intent of diagnosis, treatment, or cure of your pet, and is not a substitute for any veterinary care provided by a licensed veterinarian.


Validating Your Order:

Once your order has been placed in the shopping cart, the information you give will be checked for validity by verification of your payment method and personal information on the account including, but not limited to, your address.  The right to reject any order or quantities is reserved without the requirement that a reason for rejection be given.  You will be notified by email or telephone of such rejection.


Acceptance/Confirmation of Order:

The receipt of electronic order confirmation does not signify final acceptance of your order.  We reserve the right after the receipt of your order to make the final decision to accept or reject your order.


Return Policy:, a division of Alkos USA Pet Supplies has established a return policy to insure your complete satisfaction.  All returns must be approved

Returns are accepted for merchandise purchased through within 21 days of the initial shipment date.

Before returning merchandise, complete the following:

1)     Sign in to your account;

2)    You must get approved for all returns and receive a RMA number for returns




All orders made through are subject to availability and will be shipped according to the site terms and conditions. If by chance we are out of stock on a specific item you will be notified by email or telephone that you’ve listed in your account. In the event that your order is not delivered, we must receive notification by email or telephone within 45 days of notice of shipment. No shipping charges will be refunded, unless the product was an incorrect shipment, damaged or defective.  Personalized or partially used products cannot be returned. Please allow 3-5 business days from return receipt for your return to be processed.  You will receive an email confirmation.


Errors on Site: reserves the right to change the products without notice due to availability.  Errors will be corrected when discovered and we reserve the right to revoke any stated offer and to correct any error, inaccuracy or omission, including after an order has been submitted, whether or not the order has been confirmed and/or paid for.  Individual forms of payment will control when this amount will be credited to your account when cancelled.



Online prices are subject to change. We reserve the right to limit sales, including the right to refuse sales to resellers.


Sales Tax:, a division of Alkos USA Pet Supplies does business in the State of South Carolina and collects and remits sales tax as required by law and as appropriate. All customers outside the state of South Carolina will be liable for their own sales tax that is required by their state or country. All customers that are located outside of the United States will be liable for all port tax and any fees that may be incurred to ship an item from


Paying for Your Order:

You may pay for your order by using debit or major credit card, Pay Pal account, Bill Me Later, Google Check-Out, or by check.  If your payment is by check, your product will not be shipped until the payment has cleared.  If your payment does not clear, you will be billed an additional $47.00 to cover fees charged to for non-payment of funds requested.


Product Display and Colors: displays all products as accurately as possible.  However, we do not guarantee that the color you see matches perfectly the color of the product. If you receive the product and it’s not the correct color that you ordered please notify us immediately so we can correct this problem for you.



You must use the appropriate coupon code during checkout to redeem the respective offer.  Coupons cannot be combined with other promotional offers.  Only one coupon can be used per transaction.  Coupons cannot be redeemed for cash, credit or refund.



You hereby agree to indemnify and hold, its owner, employees and agents, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, arising from your use of this site.


Disputes:, a division of Alkos USA Pet Supplies operates in the State of South Carolina.  Any dispute regarding this site will be governed by the laws of the State of South Carolina without regard to its conflict of law provisions.  You hereby agree to personal jurisdiction and venue in the state of South Carolina and federal courts in the state of South Carolina.


Termination of Site Use: reserves the right to terminate your retail account and use of this site at any time.  You will remain responsible for any orders that you place or charges that you incur prior to your termination. reserves the right to change, suspend, or discontinue all or any aspects of this site at any time, without prior notification.  Any disclaimers, warranties, indemnities, limitation of liability and other provisions shall survive any such termination.  You shall receive email or regular mail notification of such termination.



When your membership is registered with, you are agreeing that you are the age of 15 or older at the time of registration; that you are responsible for all transactions under your user name; that you are responsible for keeping your password secure to protect from misuse; and that you will not violate any of the terms and conditions of

Contact Information

Please feel free to contact us with any questions concerning our Conditions of Use, Legal Notices and Privacy Policy.  You may contact us by:

Alkos USA Pet Supplies

133 Grace Lane

Liberty, SC 29657

Office: (864) 859 – 4853
Fax: (864) 859-4853


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